Our commitment to protecting your personal data
Last updated: January 2024
Rustic-pulse is committed to complying with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. This page outlines our approach to data protection and your rights as a data subject.
Rustic-pulse acts as the data controller for personal information collected through our website and services. We determine the purposes and means of processing your personal data and are responsible for ensuring compliance with data protection legislation.
We process personal data only when we have a lawful basis to do so. The legal grounds we rely upon include:
Where you have given clear, informed consent for us to process your personal data for specific purposes. You may withdraw consent at any time by contacting us.
Where processing is necessary to perform a contract with you or to take pre-contractual steps at your request. This includes processing data to deliver our consultation services.
Where we must process data to comply with legal requirements, such as tax reporting or responding to lawful requests from authorities.
Where processing is necessary for our legitimate business interests, provided these do not override your rights and freedoms. Examples include improving our services and maintaining website security.
The GDPR provides you with the following rights regarding your personal data:
You have the right to clear, transparent information about how we use your data. This is provided through our Privacy Policy and this GDPR page.
You may request a copy of the personal data we hold about you. We will respond to such requests within one month.
If personal data we hold is inaccurate or incomplete, you have the right to have it corrected.
In certain circumstances, you may request that we delete your personal data. This applies where data is no longer necessary, consent is withdrawn, or processing was unlawful.
You may request that we limit how we use your data in certain situations, such as while we verify accuracy or assess an objection.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, commonly used format.
You may object to processing based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds.
You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making systems.
We implement appropriate technical and organisational measures to ensure security of personal data, including:
We have procedures in place to detect, report, and investigate personal data breaches. Where a breach is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay.
We primarily process data within the UK and EEA. Where transfers to third countries occur, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.
To exercise any of your rights under GDPR, please contact us at:
Rustic-pulse
47 Heritage Lane
London, SW1A 2DX
United Kingdom
Email: [email protected]
We will respond to legitimate requests within one month. Complex requests may require an extension of up to two additional months, in which case we will inform you.
If you believe your data protection rights have been infringed, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk